Shipping policy
MemoryNest Shipping Policy
At MemoryNest, every order is prepared with care—because we know what you’re receiving is more than a product, it’s part of a meaningful journey.
Processing Time
All orders are processed within 2–5 business days.
Each journal and bundle is thoughtfully prepared to ensure quality and intention in every package.
Shipping Time
- Standard Shipping (U.S.): 5–10 business days
- Delivery times may vary slightly depending on location and carrier conditions.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your package every step of the way.
Delays
While we do our best to meet estimated delivery times, occasional delays may occur due to:
- Weather conditions
- Carrier delays
- High order volume
We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout.
MemoryNest is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at:
jenniferlanouetlc@gmail.com
We’ll make it right as quickly as possible.
A Gentle Note
MemoryNest was created with care, intention, and heart. From our hands to yours, we’re honored to be part of your story.